HSI engages in a wide range of conflict engagement activities, from training to mediation to systems design. Examples of work done by the HSI principals are:
Facilitation of group discussion:
Most recently, Julia Morelli was involved as a facilitator in multi-party discussions about the discipline policy for the Fairfax County (VA) school system.
Training Design and Delivery:
Daniel Rainey was involved in a project for Raytheon, designing and delivering training in negotiation to a group preparing for contract negotiations among domestic and international partners.
ADR/ODR System Design:
Daniel Rainey was involved in a project for the US Army MEDCOM in reaction to the 2007 problems at the Walter Reed Medical Center. Over the course of several months in 2007 and 2008, a design was produced and implemented that put in place an online portal to the Ombudsman Office, and placed Ombudsmen in multiple MEDCOM locations around the world.